Privacy Policy
Effective Date: January 1, 2025
1. Introduction
Prime Packers LLC ("we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, including our website www.prime-packers.com.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Includes your name, address, email address, phone number, and other details you provide when requesting a quote, booking our services, or contacting us.
- Payment Information: To process payments, we collect necessary payment details. These are processed securely by our payment processing partners and are not stored on our servers.
- Usage Information: Information about your interactions with our website, such as IP addresses, browser types, and browsing behaviors.
- Cookies and Similar Technologies: We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We utilize the collected information to:
- Provide and manage our services.
- Process transactions and send related information, including confirmations and invoices.
- Improve, personalize, and expand our services.
- Communicate with you for customer service, updates, and marketing purposes.
- Understand and analyze how you use our services.
- Develop new products, services, features, and functionality.
- Detect and prevent fraud
4. Compliance with FCC SMS Text Rules
Prime Packers LLC complies with all applicable regulations set forth by the Federal Communications Commission (FCC) regarding SMS communication. When you provide your phone number, you consent to receive text messages related to:
- Service updates, confirmations, and reminders.
- Important notifications regarding your scheduled move or service requests.
- Marketing and promotional content (only with explicit consent).
- You may opt out of receiving marketing text messages at any time by replying "STOP" to any SMS from us. Standard message and data rates may apply. We ensure compliance with the FCC's Telephone Consumer Protection Act (TCPA) and related guidelines to protect your privacy and communication preferences.
5. Sharing Your Information
We do not share your personal information with third parties, except:
- With your consent.
- For legal, protection, and safety purposes.
- To comply with laws or regulatory obligations.
- To protect the rights, property, or safety of us, our customers, or others.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
7. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal data, such as accessing, correcting, updating, or requesting deletion of your information. To exercise these rights, please contact us at the email address provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy regularly for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Phone: 269-259-8804
Email: [email protected]
Home Office: 311 West Mars St,
Berrien Springs, MI 49103
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.